One score per employee, per cycle — attendance, production, upselling, guest feedback, supervisor assessment and membership enrollment rolled into a single weighted composite, so a review is built from what actually happened at work, not a manager's memory of it.
Open demo →Rosters, coverage and fairness — punctuality and absenteeism measured from the schedule itself, with owed-day tracking and rotation alerts so the numbers stay honest for everyone, not just the loudest complainer.
Open demo →Every night's cashier journal and check-in/out log, reconciled and scored per agent — volume share plus accuracy, with corrections attributed to whoever actually made the mistake, not whoever caught it.
Open demo →Two commercial KPIs, one screen: upsell revenue against target, and loyalty capture rate — valid enrollments against eligible, non-member check-ins — both tracked back to the agent who closed them.
Open demo →Arrivals, in-house and departures on one live board — courtesy calls, recovery cases and requests logged at the moment they happen, so service quality is measured from real touchpoints, not a post-stay survey alone.
Open demo →An LQA-style walkthrough rubric supervisors run per agent, per cycle — standards met vs. missed, turned into one comparable score alongside training notes and follow-ups.
Open demo →