HR & People Operations · Performance Analytics · PMP & ECBA · MBA
An HR and people-development professional who turns operational complexity into fair, data-driven results. 7+ years leading and developing teams, building performance-management and HR-reporting systems, and delivering KPI-driven projects end-to-end.
A modern hospitality performance management system that tracks KPIs in real time, and delivers consistent service performance at scale — applying core project management methodologies to hospitality infrastructure.
A growing collection of data visualization and business intelligence projects. Currently featuring the Ehsan Donor Behavior Analysis, with more interactive dashboards to come.
Performance management, training & onboarding design, workforce planning, and HR coordination — helping teams perform, grow, and do their best work.
Designing custom KPI frameworks, balanced scorecards, and OKR systems (like the 6-KPI model built for Movenpick) to align team output with strategy.
Certified PMP expertise in end-to-end delivery: scope definition, risk tracking, and cross-functional coordination from pre-opening setups to launch.
Utilizing Power BI and Advanced Excel to automate executive reporting, saving daily manual hours and surfacing the right data at the right time.
Extensive experience leading and developing frontline teams (15–18 members): scheduling, onboarding, coaching, and conflict resolution.
Analyzing operational data to identify bottlenecks, write standard operating procedures (SOPs) from scratch, and scale operational capacity.
ECBA Certified. Applying analytical frameworks to diagnose business problems, manage budgets, and recommend data-backed decisions.
An MBA graduate (Second Degree Honours) focused on people, performance, and operations. I bring the analytical rigor of executive strategy and a genuine instinct for developing teams to every organization I join.
I scope clearly, track relentlessly, and close projects on target.